FAQ

Shipping typically takes between 1 to 2 weeks, depending on your location.

If you wish to cancel your order, please contact our customer support team as soon as possible. If your order has not been shipped yet, we will gladly process the cancellation for you. Once the order has been shipped, we are unable to cancel it, but you can refer to our return policy to arrange for a return.

We’re sorry to hear that you received a damaged item. Please contact our customer support team immediately, providing your order number and photos of the damaged product. We will assist you in resolving the issue, either by offering a replacement or a refund, depending on your preference.

We apologize for the inconvenience. If you're experiencing difficulties placing an order, please make sure your payment details are entered correctly and that you have selected the correct shipping information. If the issue persists, feel free to contact our customer support team, and we'll assist you in resolving the problem as quickly as possible.

Yes, our products are covered by a warranty. The length and details of the warranty vary depending on the product. For more information about specific warranties, please check the product description or contact our customer support team for assistance.